Ford did not provide details on how many reservations it took for the First Edition, which will sell for about $60,000, but has said global production in the first 12 months for all versions of the Mach-E is limited to 50,000 vehicles.
Lexus’s 30th anniversary brake-tap is a reflection of its aging vehicle lineup, increased competition and an inability to keep pace with American buyers’ growing demand for larger crossovers and utility vehicles.
Dealers featured this week include Jill Hattan, owner of Don Hattan Chevrolet in Wichita, Kan.; David Ellis, dealer principal of Glendale Dodge-Chrysler-Jeep-Ram in California; and Len Stoler, chairman of Len Stoler Automotive Group.
Tornado damage in Missouri, a Tesla miscue, a suspended Corvette and production of the last Chevy Cruze.
With rising prices of new vehicles pushing away more consumers, the used-vehicle market is hot. What will change next year?
NBA star Russell Westbrook becomes a dealer and other images from the world auto retailing.
Santa Claus is coming to town all over the country during this time of the year. But the man with the bag arrives early for an extended stay at DCH Honda of Temecula for a special event that's become a holiday tradition for many area families.
David Fischer ran the Suburban Collection car dealership group for decades. He resigned in the past week from his roles as chairman and CEO of The Suburban Collection and The Suburban Collection Holdings LLC.
From three (one pickup’s inauspicious sales ranking) to $40 million (a federal fine for phony sales figures).
The lawsuit, filed in a California court by the receiver for the Sage Group of auto dealerships, claims Nissan forced the plaintiffs into a "fire sale" of two popular dealerships to a "crony" of indicted former Chairman Carlos Ghosn.
The lawsuit, filed in a California court by the receiver for the Sage Group of auto dealerships, claims Nissan forced the plaintiffs into a "fire sale" of two popular dealerships to a "crony" of indicted former Chairman Carlos Ghosn.
From making accuracy a priority to flipping the script, a sampling of some of the best F&I tips this year.
William York, a dealer in Revere, Mass., from 1977 to 2002, died Dec. 15. He was 84.
James Gallagher helped save a dog that was hit by a truck in front of the New York Honda dealership where he works, saying he had been through tough times himself "and it was time for me to pay it forward."
Stair-steps are the manufacturers' way of lowering the transaction price at our expense, writes an Automotive News reader in a letter to the editor.
Two companies that track sales and acquisitions note the number of transactions and stores sold during the quarter were down from the same time in 2018, though activity appears to be increasing.
A judge in China said the $10,025 bill would make the parents teach the girl to take care of people's belongings.
Dealer William Maguire Jr. died Nov. 13. He was 91.
Dealership information technology experts say ransomware attacks, like one at a Florida dealership group this month, are becoming more common -- but dealers can be proactive.
Allan Young overhauled the customer experience and improved brand consideration across the region by focusing on impressing musicians, artists and other influencers who otherwise wouldn't consider Ford.
Ten dealerships in Illinois are fighting Polestar Automotive USA's plans to work with only select Volvo stores as the subsidiary rolls out electric vehicles in the U.S. Dealer associations in other states are watching closely.
Revenues grew on strong used-vehicle sales, but stock compensation and advertising tied to its omnichannel retail rollout led to a decline in net profits.
In addition to hiking incentives, the automaker is pressing U.S. dealers to take more vehicles to lower its unassigned inventory to zero before Christmas, Bloomberg reported.
In addition to incentives the automaker is pressing dealers to take more vehicles in order to shrink its unassigned inventory to zero before Christmas, Bloomberg reported.
The Federal Reserve Bank of New York on Monday reported that rejection rates on vehicle financing are on the rise. Some economists think the change could indicate access to auto loans is tightening as some lenders raise standards for certain borrowers.
Rejection rates on new-vehicle finance applications are on the rise, indicating access to auto loans is tightening, notably among consumers with lower credit scores, the Federal Reserve Bank of New York reported.
Slower job growth and consumer spending, and affordability will weigh on new-vehicle demand, even as interest rates stabilize and the overall economy remains on solid ground, NADA said in a forecast released Tuesday.
The combined data analytics companies will continue to operate under the name J.D. Power. The deal was announced in July.
Groups representing franchised dealers and automakers weighed in on proposed rules for complying with the California Consumer Privacy Act, which takes effect Jan. 1.
The U.S. supply of new vehicles stood at 69 days on Dec. 1, up slightly from the start of November but down from a 73-day-supply a year earlier.
Dealers are foolish to promote EV sales, when consumers have no incentive to buy them, writes an Automotive News reader in a letter to the editor.
New-vehicle dealerships historically have cited the knowledge and skills of their service technicians to differentiate themselves from their aftermarket competitors.
We asked fixed ops managers: How is your shop preparing to work on large numbers of electric and autonomous vehicles?
To service the electric SUV, Ford dealers are installing charging stations, buying new tools and assigning technicians to specialized training.
A roundup of service data, offered by the NADA, the AAA and SEMA.
When it comes to delayed maintenance in your service department, time can mean a lot of money. Here's how to minimize that.
About half the customers who take their vehicles to franchised dealerships for service are women, but their odds of being greeted by a female service adviser are only 1 in 5.
A new survey suggests that fewer than one-third of customers are offered any kind of valet service.
WOODSIDE, N.Y. — Brian Benstock's service department is operating at peak efficiency, working three shifts around the clock. Yet there's no rush-hour logjam of customers waiting to drop off their cars and trucks at his dealership.
Benstock, the general manager and partner of Paragon Honda-Acura, in the New York City borough of Queens, wants to see few — or no — customers in the service waiting area. He loves the sound of phones not ringing off the hook with service calls, even though that would drive most dealers crazy.
"The customer provides absolutely no value by being at the dealership," Benstock told Fixed Ops Journal. "I don't need the customer. I do need the car."
Benstock gets thousands of service vehicles to his dealership each month by picking them up from customers' homes or workplaces and returning them when the work is done, at no extra charge. The most prevalent inquiries from service customers — "When will it be ready?" and "How much will it cost?" — are responded to by text message, along with the details of vehicle pickup and delivery, Benstock says.
The arrival of OTAs on mass-market vehicles will disrupt dealership service departments. But several experts say OTAs are not a threat and might even boost service revenue if they're managed properly.
The absence of high school auto tech classes is especially apparent in urban communities that have large numbers of minority students but few programs for skilled trades.
Dealerships are getting help from automakers as they prepare to work on ever-increasing numbers of EVs. But many say they are concerned about how providing EV service will affect their fixed ops profits.
When dealership service departments need older, genuine repair parts that automakers no longer stock, their best hope often lies inside the giant, meticulously organized warehouses operated by Vintage Parts Inc.
Starting next year, General Motors will implement a policy of minimum U.S. resale prices for online sales of some GM Genuine and ACDelco parts by dealers and aftermarket providers.
Ready or not, Mr./Ms. Dealer Principal, Fixed Ops Director and Service Manager, the future isn't just coming. It's here.
