Sunday 30 June 2019

Toyota dealer buys 1st 5th-gen Supra

John Staluppi, CEO of Atlantic Auto Group, paid $2.1 million for the first fifth-generation Supra at a recent auction benefiting the American Heart Association and military families.



source https://www.autonews.com/dealers/toyota-dealer-buys-1st-5th-gen-supra

Halfway into '19, industry seeks first sales gain

If the forecasts are right, this will be the second time in three years that the U.S. industry fails to record a single monthly increase from January through June.



source https://www.autonews.com/sales/halfway-19-industry-seeks-first-sales-gain

Dealer anniversaries

Dealers featured this week include Joe Bob Kinsel Jr., chairman of Kinsel Ford-Lincoln in Beaumont, Texas, and Craig Kinsel, president; and Hunter Hale, COO of Gunn Acura in San Antonio



source https://www.autonews.com/dealers/dealer-anniversaries-21

Dealers to states: Let us control data

Dealers want more control over the data in their systems, and some are turning to their state legislatures to get it.

source https://www.autonews.com/dealers/dealers-states-let-us-control-data

CDK plans to sell digital marketing business

The dealership software giant announced last week that it will divest that business to focus more on its core automotive software operations.

source https://www.autonews.com/dealers/cdk-plans-sell-digital-marketing-business

Europe becomes a test bed for online car sales

Automakers there say the shift to digital sales is in response to customer demand. Dealers are gearing up for the change.



source https://www.autonews.com/sales/europe-becomes-test-bed-online-car-sales

AutoCanada's Darvish to speak at AN Retail Forum

This year's theme is "Reinventing the Wheel," which will bring industry experts together to discuss how dealerships can maximize profits and minimize costs in a rapidly evolving retail sales environment.

source https://www.autonews.com/dealers/autocanadas-darvish-speak-retail-forum

New technologies called ?profit deserts'

Automakers will pump about $225 billion into electrification over the next four years, and another $85 billion in autonomous driving technology through 2025, says Alix Partners.



source https://www.autonews.com/mobility-report/new-technologies-called-profit-deserts

Friday 28 June 2019

Suburban Detroit event center aims to create new January auto show

Organizers are calling the Southeast Michigan Auto Show in early January a consumer-focused event as opposed to the international, media-driven flair of the North American International Auto Show, held annually at Detroit's Cobo Center but moving to June in 2020.

source https://www.autonews.com/marketing/suburban-detroit-event-center-aims-create-new-january-auto-show

CDK divesting its digital marketing business

CDK's advertising segment took a hit this year when it lost its status as exclusive preferred website provider and manager for Chevrolet, Buick and GMC dealers.



source https://www.autonews.com/dealers/cdk-divesting-its-digital-marketing-business

CDK divesting its digital marketing business

CDK's advertising segment took a hit this year when it lost its status as exclusive preferred website provider and manager for Chevrolet, Buick and GMC dealers.



source https://www.autonews.com/hold/cdk-divesting-its-digital-marketing-business

Thursday 27 June 2019

Authorities identify victims of Ford dealership shooting

Morgan Hill police identified 59-year-old Brian Light and 38-year-old Xavier Souto as those killed, calling Light's actions "nothing short of heroic."



source https://www.autonews.com/dealers/authorities-identify-victims-ford-dealership-shooting

Authorities identify victims of Ford Store Morgan Hill shooting

Morgan Hill police identified 59-year-old Brian Light and 38-year-old Xavier Souto as those killed, calling Light's actions "nothing short of heroic."



source https://www.autonews.com/dealers/authorities-identify-victims-ford-store-morgan-hill-shooting

Average age of vehicles on U.S. roads hits 11.8 years

The number of light vehicles in operation in the U.S., driven by quality gains and additional technology, hit a record 278 million, an increase of more than 5.9 million, or 2.2 percent, since 2018, IHS Markit said.



source https://www.autonews.com/automakers-suppliers/average-age-vehicles-us-roads-hits-118-years

Wednesday 26 June 2019

Some Hyundai dealerships to offer Lyft rides for service customers

Subscribers to CDK Global's Hailer application have the option to offer Lyft rides free of charge or at a cost automatically added to the customer's service bill.



source https://www.autonews.com/dealers/some-hyundai-dealerships-offer-lyft-rides-service-customers

Morrie's hires former AutoNation exec Iserman as CEO

Lance Iserman will take the top spot at Morrie's on Monday. He replaces interim CEO Ken Czubay, a former Ford Motor Co. executive, who will remain a board adviser to Morrie's.



source https://www.autonews.com/dealers/morries-hires-former-autonation-exec-iserman-ceo

Dealers, invest in solutions you know customers want

Dealers agree that customers want to work more of their deals online and spend less time in the F&I office, but according to a survey, retailers aren't delivering.

source https://www.autonews.com/fi-blog/dealers-invest-solutions-you-know-customers-want

Credit unions lose market share for the first time since 2011

Much of the drop was in the segment where credit unions typically show the most strength — used-vehicle financing.



source https://www.autonews.com/finance-insurance/credit-unions-lose-market-share-first-time-2011

Two Ford dealer workers, suspect dead in shooting at Calif. store

A contractor who was in the store during the shooting told a local TV station that one of the victims had just fired the apparent suspect, who was not leaving the building.



source https://www.autonews.com/dealers/two-ford-dealer-workers-suspect-dead-shooting-calif-store

Two Ford dealer employees, suspect dead in shooting at Calif. store

A contractor who was in the store during the shooting told a local TV station that one of the victims had just fired the apparent suspect, who was not leaving the building.



source https://www.autonews.com/dealers/two-ford-dealer-employees-suspect-dead-shooting-calif-store

Dearth of recession-era vehicles puts budget-conscious buyers in a bind

Finding inventory at prices below $10,000 is a challenge for dealers because the vehicles that should have aged into that price point were never sold.



source https://www.autonews.com/finance-insurance/dearth-recession-era-vehicles-puts-budget-conscious-buyers-bind

Monday 24 June 2019

Bart Reagor: ?I don't have anything to hide' amid fraud charges

Bart Reagor says in a video released by a Houston consulting firm that he had no idea rampant floorplanning fraud was occurring beneath him at his now-bankrupt Texas dealership group.



source https://www.autonews.com/dealers/bart-reagor-i-dont-have-anything-hide-amid-fraud-charges

Tesla wins court ruling to operate company-owned store in Va.

Judge Gregory Rupe of Richmond Circuit Court affirmed a 2016 decision by Virginia DMV Commissioner Richard Holcomb that Tesla could open a store in Henrico County.

source https://www.autonews.com/retail/tesla-wins-court-ruling-operate-company-owned-store-va

Mini suit by ex-council chair spotlights small-car slump

BMW's effort to shore up dealer profitability for its Mini brand is not going over well with some U.S. retailers. Just ask David Peterson, past chairman of the dealer council, whose store has closed.



source https://www.autonews.com/dealers/mini-suit-ex-council-chair-spotlights-small-car-slump

Sunday 23 June 2019

Drugs in Ford trunks not a factory option

Authorities believe a large shipment of methamphetamine found in Ford vehicles in December and January was the result of a logistical mistake by the smugglers.



source https://www.autonews.com/dealers/drugs-ford-trunks-not-factory-option

Mini rescue plan provokes lawsuit amid store closures

BMW's effort to shore up dealer profitability for its Mini brand is not going over well with some U.S. retailers. Just ask David Peterson, past chairman of the dealer council, whose store has closed.



source https://www.autonews.com/dealers/mini-rescue-plan-provokes-lawsuit-amid-store-closures

Ohio dealer's car shows are ?where it's at'

Jack Maxton Chevrolet in Ohio stages a summer Friday night car show that helps the dealership find new customers and retain existing ones.



source https://www.autonews.com/best-practices/ohio-dealers-car-shows-are-where-its

CFO criminal charges show conspiracy at Reagor Dykes

The bankrupt dealership group's former finance chief faces up to 20 years in prison and a $250,000 fine. It's unclear if others will be charged, but court documents note "co-conspirators."



source https://www.autonews.com/dealers/cfo-criminal-charges-show-conspiracy-reagor-dykes

Polestar's plan inspired by Tesla ? up to a point

Polestar will have one thing Tesla does not: dealers. So far, about 35 North American Volvo dealers have expressed interest in a Polestar franchise.

source https://www.autonews.com/dealers/polestars-plan-inspired-tesla-point

Dealer anniversaries

75 with Ford

Chip Miller, right, president of Miller Ford-Lincoln in Lumberton, N.J., Mark Miller, left, and Melissa Miller Troyanovich, vice presidents, receive a 75-year award for Ford from Steve Randall, Ford Motor Co. Philadelphia regional manager.



source https://www.autonews.com/dealers/dealer-anniversaries-20

Dealer still believes in troubled Fiat brand

Fiat may be struggling, but an Austin, Texas, dealer is standing firmly behind the brand, saying dealers "need to remember why this brand is fun, exciting, young and cool and really commit to that."



source https://www.autonews.com/dealers/dealer-still-believes-troubled-fiat-brand

Dealers must adapt to growing online used-vehicle market

Competition continues to heat up in the online used-vehicle market, and brick-and-mortar dealers must adapt.



source https://www.autonews.com/dealers/dealers-must-adapt-growing-online-used-vehicle-market

CarMax rolls on with efforts for seamless buying

CarMax plans to expand its omnichannel sales capability to North Carolina and Virginia this summer and open a second customer-experience center in late July.



source https://www.autonews.com/retail/carmax-rolls-efforts-seamless-buying

Genesis sales jump with more dealers

Genesis is finally seeing light at the end of the tunnel after its efforts to establish a dealer body that's separate from the Hyundai brand's.



source https://www.autonews.com/dealers/genesis-sales-jump-more-dealers

Friday 21 June 2019

Auction giants try new tack to track used cars

Drones, beacons and devices that plug into OBD-II ports are part of the next wave of technology being used to track the sea of vehicles on Manheim and ADESA auction lots.



source https://www.autonews.com/dealers/auction-giants-try-new-tack-track-used-cars

CarMax record Q1 illustrates used-car market strength

CarMax retailed 224,268 used vehicles, a 13 percent spike, during its first quarter. Same-store used-vehicle sales rose 9.5 percent compared with a dip of 2.3 percent in the year-ago period.



source https://www.autonews.com/dealers/carmax-record-q1-illustrates-used-car-market-strength

Wednesday 19 June 2019

AutoZone agrees to $11M settlement over hazardous waste disposal

A statement from the California Attorney General's Office said inspections "revealed that AutoZone allowed its customers to deposit hazardous automotive fluids and other waste items into regular trash containers in AutoZone stores' parking lots throughout California."



source https://www.autonews.com/retail/autozone-agrees-11m-settlement-over-hazardous-waste-disposal

Toronto Raptors superfan and Hyundai dealer Nav Bhatia sees his celebrity status grow

Hyundai dealer Nav Bhatia, one of the Toronto Raptors's biggest fans was the grand marshal in the team's NBA Championship parade. Bhatia uses his front-row fame to build basketball courts for youths and bring people together.



source https://www.autonews.com/dealers/toronto-raptors-superfan-and-hyundai-dealer-nav-bhatia-sees-his-celebrity-status-grow

Credit washing, synthetic identity fraud among top concerns for auto lenders

Major auto lenders late last year reported an overwhelming influx of complaints from customers reporting identity theft. The claims, however, were fraudulent and part of a widespread scheme to prompt auto lenders to remove legitimate trade lines from those customers' credit reports-- a practice known as credit washing or credit repair fraud.



source https://www.autonews.com/finance-insurance/credit-washing-synthetic-identity-fraud-among-top-concerns-auto-lenders

Vendors and lenders, make your value known ? quickly

Many dealers are fatigued by pitches and updates from their partners, and some are questioning the value and cost of services.

source https://www.autonews.com/fi-blog/vendors-and-lenders-make-your-value-known-quickly

Online used-vehicle platform Shift adds F&I products, lenders

The changes expand Shift's financing officers to cater to customers across the credit spectrum.



source https://www.autonews.com/finance-insurance/online-used-vehicle-platform-shift-adds-fi-products-lenders

Monday 17 June 2019

How Ford dealerships in Canada helped bust a Mexican meth shipment

Police say roughly 400 pounds of meth were prevented from circulating in Canada when staff at Ford dealerships across Ontario and Quebec began noticing ill-fitting spare tires packed with drugs inside the trunks of vehicles shipped from Mexico.



source https://www.autonews.com/retail/how-ford-dealerships-canada-helped-bust-mexican-meth-shipment

How Canadian Ford dealerships helped bust a Mexican meth shipment

Police say roughly 400 pounds of meth were prevented from circulating in Canada when staff at Ford dealerships across Ontario and Quebec began noticing ill-fitting spare tires packed with drugs inside the trucks of vehicles shipped from Mexico.



source https://www.autonews.com/retail/how-canadian-ford-dealerships-helped-bust-mexican-meth-shipment

Sunday 16 June 2019

FTC data breach deal sets precedent

Social Security, driver's license and credit card numbers were siphoned out of a DMS provider's directories associated with five dealership clients in 2016. One legal expert says the settlement with the FTC may mark a sea change.



source https://www.autonews.com/dealers/ftc-data-breach-deal-sets-precedent

Atlanta mobility hub sets Cox up to ride ?new wave'

A mobility fleet servicing center that opened last week in Atlanta could be a template for expansion by Cox Automotive's new mobility brand, Pivet.



source https://www.autonews.com/dealers/atlanta-mobility-hub-sets-cox-ride-new-wave

?Major-league' play pays off for dealership group

Under Aaron Zeigler, who was just 28 when he took over as president, Zeigler Auto Group has grown into a major Midwestern auto retailer by making a big push into the Chicago area.



source https://www.autonews.com/dealers/major-league-play-pays-dealership-group

Data integration by Hunter, Dealer-FX aimed at helping shops work better, sell more

Service departments at new-vehicle dealerships are swimming in big data. Shops use the information that multiple vendors provide about customers and their vehicles to help boost profits, enhance retention and improve fixed ops efficiency.

But service operations that don't marshal information technology effectively risk drowning in data instead. Failure to "tame the IT monster," as a popular ad campaign portrays, can waste the money dealerships spend on software products, disrupt shop productivity and drive away annoyed customers.

That's why innovations such as a new effort by Hunter Engineering and Dealer-FX to integrate the data they provide service departments are so vital. Dealers need to keep encouraging suppliers, as happened here, to ensure their products are fully compatible with technology from other vendors.

Hunter makes inspection equipment such as Quick Check, Quick Check Drive and Quick Tread. When customers enter a dealership's service drive, these systems automatically measure vehicles' tire tread, wheel alignment and battery life, enabling service advisers to share the results instantly and propose needed maintenance, repairs and parts such as new tires.

Dealer-FX sells the ONE Platform, which manages the service process from vehicle check-in, to preparation of a repair order for a shop technician, to customers' drive-away and the next scheduled visit. A digital dashboard allows advisers to call up and record data about a vehicle on a tablet computer while they conduct a walkaround inspection with the customer.

Now the companies are putting the chocolate and peanut butter together, so to speak. The 500 or so U.S. dealerships that are customers of both the ONE Platform and Hunter equipment will get Hunter inspection data added automatically to the Dealer-FX system. They won't pay extra for that integration.



source https://www.autonews.com/commentary/data-integration-hunter-dealer-fx-aimed-helping-shops-work-better-sell-more

Promotional text messages boost service business, save dealers money by targeting likely customers

Dealership service departments are using text messages to get customers to opt in for access to coupons and other sales promotions.



source https://www.autonews.com/fixed-ops-journal/promotional-text-messages-boost-service-business-save-dealers-money-targeting

Jeep dealers, Mopar work together to push accessories sales for new Gladiator pickup

Fiat Chrysler expects the new Jeep Gladiator pickup to be the most heavily accessorized vehicle in the automaker's lineup. That's good news for Jeep dealerships and FCA's Mopar parts division.



source https://www.autonews.com/fixed-ops-journal/jeep-dealers-mopar-work-together-push-accessories-sales-new-gladiator-pickup