Saturday 31 August 2019

Dealers across southeast brace as Hurricane Dorian nears

In Florida, where it's more common to see a hurricane season with a storm than without one, CarMax closed ten stores while AutoNation said its stories would remain open Saturday and Sunday as Dorian, a Category 4 storm, approaches.



source https://www.autonews.com/dealers/dealers-across-southeast-brace-hurricane-dorian-nears

Friday 30 August 2019

August sales gain threatened by Dorian

Dorian could take a bite out of the month's U.S. auto sales, which were projected to rise in part due to the holiday weekend. Labor Day weekend sales count toward August results.



source https://www.autonews.com/dealers/august-sales-gain-threatened-dorian

Florida dealers brace as Hurricane Dorian approaches

Earl Stewart, whose Earl Stewart Toyota is but 1,000 yards from the Atlantic Intracoastal Waterway, reflected the experience of a state where it's more common to see a Hurricane season with a storm than without one. AutoNation and CarMax are monitoring the situation closely.



source https://www.autonews.com/dealers/florida-dealers-brace-hurricane-dorian-approaches

Tesla gets exemption from China?s 10 percent tax on car sales

The exemption, which previously applied only to domestic makers of electric vehicles, affects all Tesla models sold in China, the nation’s industry ministry said.



source https://www.autonews.com/retail/tesla-gets-exemption-chinas-10-percent-tax-car-sales

Thursday 29 August 2019

Lithia buys Pa. Honda store from troubled dealership group

Lithia Motors says its acquisition of Hazleton Honda in Hazle Township, Pa., gives it a presence in eastern Pennsylvania, helping connect its stores in western Pennsylvania with dealerships in New York and New Jersey.



source https://www.autonews.com/retail/lithia-buys-pa-honda-store-troubled-dealership-group

Porsche expands subscription service to four cities in U.S., Canada

The luxury sports-car brand is adding Las Vegas, San Diego, Phoenix and Toronto to the pilot program it started in Atlanta almost two years ago. Porsche dealers will start running the subscription programs instead of the manufacturer.



source https://www.autonews.com/retail/porsche-expands-subscription-service-four-cities-us-canada

Wednesday 28 August 2019

Mitsubishi dealer, amid FBI probe, sues former employees

Mark Hoover against the former general manager and finance manager at his dealership, Hoover Mitsubishi, accusing the two of committing crimes the FBI is investigating, without his knowledge.



source https://www.autonews.com/finance-insurance/mitsubishi-dealer-amid-fbi-probe-sues-former-employees

Lenders, do due diligence on dealership clients

Fraud thrives when lenders don't undertake due diligence. Banks and credit unions have a variety of measures available to them that could prevent losses in the long run.



source https://www.autonews.com/fi-blog/lenders-do-due-diligence-dealership-clients

Tuesday 27 August 2019

Fair secures $100M debt facility from Ally

The deal, which also includes an equity investment from Ally, brings the used-vehicle subscription service to a total debt facility exceeding $1 billion, said one of the company's co-founders.

source https://www.autonews.com/finance-insurance/fair-secures-100m-debt-facility-ally

Nissan names David Kershaw to head U.S. sales

David Kershaw, 54, replaces Billy Hayes, 44, as Nissan division vice president of sales and regional operations, effective Sept. 1. Kershaw, a 30-year Nissan veteran, referred to himself as a "dealer guy" in an interview Tuesday.



source https://www.autonews.com/retail/nissan-names-david-kershaw-head-us-sales

China mulls relaxing curbs on auto sales to spur market

As new-vehicle demand remains weaker, the State Council said local governments that have restrictions on auto sales should explore gradually relaxing or removing them, and encourage purchases of new-energy vehicles.



source https://www.autonews.com/china/china-mulls-relaxing-curbs-auto-sales-spur-market

Nissan loses key North American sales executive

Billy Hayes, 44, Nissan North America's division vice president of sales, will leave the company. Hayes, an Automotive News Rising Star this year, is Nissan’s liaison with U.S. dealers. He is the latest in a series of Nissan execs to bolt for the exits.



source https://www.autonews.com/retail/nissan-loses-key-north-american-sales-executive

Sunday 25 August 2019

The computer glitch that crashed Nissan

The power went out at Nissan's Denver data center and the automaker's North American retail business was stymied for four days. Many are wondering how that's possible.



source https://www.autonews.com/retail/computer-glitch-crashed-nissan

Volvo tweaks subscription service, adding crossovers, vehicles on lot

The revamped Care by Volvo program has shortened the time it takes dealers to qualify, approve and get subscription customers into vehicles.

source https://www.autonews.com/sales/volvo-tweaks-subscription-service-adding-crossovers-vehicles-lot

Buy, sell or hold your store?

Dealers face confusing choices in these volatile times in the automotive industry, but may be wise to stay the course with their businesses for now.



source https://www.autonews.com/keith-crain/buy-sell-or-hold-your-store

CDK, Reynolds challenge Ariz. dealer data law

The lawsuit, filed in U.S. District Court in Arizona by co-plaintiffs CDK and Reynolds, argues that the law is unconstitutional. The Arizona statute goes into effect Aug. 26, according to the complaint.



source https://www.autonews.com/dealers/cdk-reynolds-challenge-ariz-dealer-data-law

Dealer anniversaries



source https://www.autonews.com/dealers/dealer-anniversaries-27

Consider all aspects of selling EVs

The emerging EV market needs a lot more thought or the auto industry will be in trouble, writes an Automotive News reader in a letter to the editor.



source https://www.autonews.com/letter-editor/consider-all-aspects-selling-evs

Lincoln confers with dealers, restarts program for standalone stores

The luxury brand has tweaked the program to make it more flexible after months of discussion with its dealers.



source https://www.autonews.com/dealers/lincoln-confers-dealers-restarts-program-standalone-stores

Saturday 24 August 2019

Jeep Gladiator: FCA's new accessories king

Mopar said Gladiator buyers spend an average of around $1,000 per vehicle on accessories, topping Wrangler purchasers, who shell out about $800.



source https://www.autonews.com/sales/jeep-gladiator-fcas-new-accessories-king

Amazon joins Walmart in saying Tesla solar panel caught fire

News of the Amazon fire comes just three days after Walmart dropped a bombshell lawsuit against Tesla, accusing it of shoddy panel installations that led to fires at more than a half-dozen stores.



source https://www.autonews.com/automakers-suppliers/amazon-joins-walmart-saying-tesla-solar-panel-caught-fire

Friday 23 August 2019

Event unites aspiring techs with dealerships

As Hellcat Challengers and Chargers roared nearby during the Roadkill Nights Powered by Dodge event this month, aspiring service technicians who could one day find themselves working on those very vehicles for a living were networking with dealerships in need of fresh talent.



source https://www.autonews.com/dealers/event-unites-aspiring-techs-dealerships

Liebert severance to dent AutoNation Q3 earnings

AutoNation said its third-quarter after-tax earnings will be hurt by $10 million to $11 million for expenses related to a severance agreement with former CEO Carl Liebert.



source https://www.autonews.com/dealers/liebert-severance-dent-autonation-q3-earnings

Walmart, Tesla look to address issues surrounding solar systems

Walmart and Tesla said they were looking to "re-energizing Tesla solar installations at Walmart stores, once all parties are certain that all concerns have been addressed."



source https://www.autonews.com/retail/walmart-tesla-look-address-issues-surrounding-solar-systems

Thursday 22 August 2019

Ford dealership gives new Escape to husband of El Paso shooting victim

Casa Ford-Lincoln donated the vehicle to replace one stolen shortly after the funeral of Margie Reckard, whose husband invited the public to attend because the couple had no nearby family.



source https://www.autonews.com/dealers/ford-dealership-gives-new-escape-husband-el-paso-shooting-victim

Communications system for Nissan-Infiniti dealers back online

The system -- which helps North American dealerships order cars and parts, obtain product rebate information, check on recalls, and file warranty claims -- was fully operational as of 7 p.m. EDT on Wednesday, the automaker said. 



source https://www.autonews.com/dealers/communications-system-nissan-infiniti-dealers-back-online

Wednesday 21 August 2019

Nissan-Infiniti outage left U.S. dealers in the dark; some systems resume

A power outage on Saturday at a Nissan North America data center in Denver had shut down a critical communications system that Nissan and Infiniti dealers use to order cars and parts, obtain product rebate information, monitor recalls and file warranty claims. Nissan said some systems were being restored on Wednesday. 



source https://www.autonews.com/dealers/nissan-infiniti-outage-left-us-dealers-dark-some-systems-resume

Goldman Sachs explores sale of service contract unit Safe-Guard, report says

Goldman Sachs is working with advisers on an auction for Safe-Guard, though there is no certainty a deal will be reached, sources told Reuters.



source https://www.autonews.com/retail/goldman-sachs-explores-sale-service-contract-unit-safe-guard-report-says

Goldman Sachs explores sale of auto warranty business Safe-Guard, report says

Goldman Sachs is working with advisers on an auction for Safe-Guard, though there is no certainty a deal will be reached, sources told Reuters.



source https://www.autonews.com/retail/goldman-sachs-explores-sale-auto-warranty-business-safe-guard-report-says

Adding alternative data to customer credit scores helps dealers, lenders

For customers returning to — or entering for the first time — a vehicle shopping market with higher transaction prices and interest rates, boosting a score even slightly could have a major impact on vehicle affordability.



source https://www.autonews.com/finance-insurance/adding-alternative-data-customer-credit-scores-helps-dealers-lenders

Automakers, captives ease back on leasing

Leasing is becoming too expensive to incentivize, experts say, and automakers are prioritizing profits over loyalty.



source https://www.autonews.com/finance-insurance/automakers-captives-ease-back-leasing

Gen Z: Coming to a dealership near you

Time will tell if the youngest drivers in the vehicle market are seeking transportation models radically different from what's available today, but the backgrounds and budgets of these buyers will be key to unlocking the mystery.



source https://www.autonews.com/fi-blog/gen-z-coming-dealership-near-you

Nissan-Infiniti outage leaves U.S. dealers in the dark

A power outage on Sunday at a Nissan North America data center in Denver has shut down a critical communications system that Nissan and Infiniti dealers use to order cars and parts, obtain product rebate information, monitor recalls and file warranty claims.



source https://www.autonews.com/dealers/nissan-infiniti-outage-leaves-us-dealers-dark

Tuesday 20 August 2019

Nissan-Infiniti outage leaves U.S. dealers in the dark

A power outage on Sunday at a Nissan North America data center in Denver has shut down a critical communications system that Nissan and Infiniti dealers use to order cars and parts, obtain product rebate information, monitor recalls and file warranty claims.



source https://www.autonews.com/automakers-suppliers/nissan-infiniti-outage-leaves-us-dealers-dark

Care by Volvo faces Calif. probe for possible franchise breaches

The California Department of Motor Vehicles is reviewing whether Volvo's 2-year-old subscription service diverts customers from dealers to the company and if Volvo failed to properly notify franchisees and the state's New Motor Vehicle Board about the program, among other complaints by the state's new-vehicle dealers.



source https://www.autonews.com/dealers/care-volvo-faces-calif-probe-possible-franchise-breaches

Sunday 18 August 2019

Take steps to increase dealership foot traffic

By tracking visits, loyalty and crossover, auto brands can inform better strategies and campaigns that more effectively drive foot traffic into their stores.



source https://www.autonews.com/commentary/take-steps-increase-dealership-foot-traffic

Gile family selling dealerships to help other stores navigate changing business

The owners of two successful stores in Cleveland Heights, Ohio, soon will be concentrating their efforts on a new endeavor: Motorcars Consulting.



source https://www.autonews.com/retail/gile-family-selling-dealerships-help-other-stores-navigate-changing-business

Lexus, Hendrick Automotive top new study of online reputation

Dealerships listening to consumers voicing their opinions online is critical to having a positive reputation, a new report says.



source https://www.autonews.com/retail/lexus-hendrick-automotive-top-new-study-online-reputation

Amid technician shortage, group is hiring ? now

Warren Henry Auto Group, headquartered in Miami, last month began holding job fairs promising to hire qualified technicians on the spot.



source https://www.autonews.com/best-practices/amid-technician-shortage-group-hiring-now

In a disruptive future, carmakers need to partner with retailers

Carmakers and retailers should partner to weather the future forces of technology and competition.



source https://www.autonews.com/commentary/disruptive-future-carmakers-need-partner-retailers

Some dealers adapt; some opt out

Some auto retail advisers recommend dealerships develop long-term plans for future success amid talk of industry disruption.



source https://www.autonews.com/retail/some-dealers-adapt-some-opt-out

U.S.: Fraud made ex-NIADA leader millions

Andrew Gabler, who resigned as president of the National Independent Automobile Dealers Association earlier this year, faces bank fraud and wire fraud charges.



source https://www.autonews.com/dealers/us-fraud-made-ex-niada-leader-millions

Dealer anniversaries

The dealer featured this week is David Ray, president of Bill Ray Nissan in Longwood, Fla.



source https://www.autonews.com/dealers/dealer-anniversaries-26

?Lifted my head, saw this horror show': Why Bernie Moreno (mostly) quit auto sales

A few years ago, Moreno was a thriving auto retailer with 15 dealerships and $1 billion in annual sales. He has now reassessed auto retail, and his prognosis is not good.



source https://www.autonews.com/dealers/lifted-my-head-saw-horror-show-why-bernie-moreno-mostly-quit-auto-sales

Amazon dominates online parts sales, but dealers still have advantages

Amazon is likely to capture nearly two-thirds of the online parts market this year. But it's not too late for dealerships to build a lucrative online parts operation independent of or working with Amazon.



source https://www.autonews.com/fixed-ops-journal/amazon-dominates-online-parts-sales-dealers-still-have-advantages

Despite lawsuit dismissal, disputed Ford lug nuts continue to complicate dealership service

Lug nuts used by Ford Motor Co. remain a source of controversy — and concern for some Ford dealership service departments — even after a federal court this year dismissed a proposed class-action lawsuit alleging that the two-piece design was defective and dangerous.

source https://www.autonews.com/fixed-ops-journal/despite-lawsuit-dismissal-disputed-ford-lug-nuts-continue-complicate-dealership

News items from the world of fixed operations

AutoNation seeks more service techs; Hoist accident leads to dealer fine; Tesla opens more service centers; Cox's Xtime offers real-time updates



source https://www.autonews.com/fixed-ops-journal/news-items-world-fixed-operations

How Honda's oil dilution issue arose

Here's an explanation of the engine oil dilution issue potentially affecting as many as 1 million Honda CR-V and Civic models, transcribed from a video American Honda posted in October.



source https://www.autonews.com/fixed-ops-journal/how-hondas-oil-dilution-issue-arose

Nissan's stair-step program of sales incentives hurts dealership fixed operations, skeptics say

The aggressive sales targets in Nissan's incentive program encourage many of its dealerships to sell more vehicles to subprime borrowers with lower credit ratings, experts say.



source https://www.autonews.com/fixed-ops-journal/nissans-stair-step-program-sales-incentives-hurts-dealership-fixed-operations

Top 50 dealership groups in the U.S. ? ranked on 2018 parts and service revenue

Among the publicly-traded U.S. dealership groups, AutoNation generated the most parts and service revenue in 2018, eclipsing the next group by more than $1 million. Lithia saw the greatest percentage jump in revenue vs. 2017. Sonic was alone among this group with declining year-over-year service and parts revenue.



source https://www.autonews.com/fixed-ops-journal/top-50-dealership-groups-us-ranked-2018-parts-and-service-revenue