Sunday, 16 August 2020

Metrics help service departments staff for rebound after pandemic shutdowns

Dealership service departments have routinely used data to measure what works and what doesn't. But the effective use of numbers to help steer fixed ops decisions is even more crucial to pull some service departments out of a deep hole.



source https://www.autonews.com/fixed-ops-journal/metrics-help-service-departments-staff-rebound-after-pandemic-shutdowns

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