Sunday, 16 December 2018

Good fixed ops ideas abound, but service techs' angst is worrisome

Fixed Ops Journal Editor Dave Kushma juxtaposes two trends: Savvy dealers who are increasingly relying on parts and accessories to shore up profits, and a potentially ruinous tide of discontent among service technicians.



source https://www.autonews.com/article/20181217/RETAIL05/181219916/good-fixed-ops-ideas-abound-but-service-techs-angst-is-worrisome

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