The F&I process has become more needs-based, shaped by the interview, instead of the old-style standardized sales pitch, F&I trainers and directors say.
source https://www.autonews.com/finance-insurance/learn-what-customers-need
The F&I process has become more needs-based, shaped by the interview, instead of the old-style standardized sales pitch, F&I trainers and directors say.
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