Reading a script to customers in the F&I office may be a thing of the past for sales success, some F&I trainers say, who instead advocate using one's own words.
source https://www.autonews.com/finance-insurance/gain-cred-buyers-use-your-words
Reading a script to customers in the F&I office may be a thing of the past for sales success, some F&I trainers say, who instead advocate using one's own words.
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