Sunday, 16 February 2020

Honda dealer's fleeting perk is now a long-haul benefit

Building a service brand around three generations of treating customers like family has paid off for Silko Honda, but the long-term effect has forced Adam Silverleib to go back to the drawing board to adjust a very successful service program.



source https://www.autonews.com/fixed-ops-journal/honda-dealers-fleeting-perk-now-long-haul-benefit

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